Helping Columbus, Ohio Sleep Better for Over 40 Years!
Thirty years. That’s how long David and Sherrie Bower have been a part of Mack Mattress Outlet. Technically, Sherrie’s been around the business longer than that. Her dad started the company in 1974, with the opening of the original store on Cleveland Avenue.
That original store is still on Cleveland Avenue (though it moved a couple of blocks away), and two other stores have been added; one that opened in 1988 on Sawmill Road, and the other on Polaris Parkway, launched in 1991.
One thing is very clear. The Bowers recognize that God has been faithful to them, and they know that they are in business to help meet people’s needs. Sherrie summed it up succinctly: “We look at this as God’s business, so we work to be ethical, moral, up front and treat our customers well.”
Both David and Sherrie have a desire to serve their community through providing the best sleep possible. Thier motto “We’re Under You All The Way”™ is more than just a motto, it’s a committment. Mack Mattress Outlet employees are non-commissioned, so there’s no pressure when you walk in. As David pointed out, “We’re not going to upsell just to upsell. We want the customer to get what they need instead of what we can make the most money on. We’re in the business of sleep. We want you to sleep well and we want to sleep well.”
According to Sherrie, Mack has a niche. “We specialize in factory seconds of name-brand manufactures. We get them for a variety of reasons right from the factory. We can price them significantly less, so they’re at least half what you’d pay retail…We don’t put the advertising dollars in that the big guys do around us but what those companies do is mark things up double or triple and then they give a 50% off.
Not only do we carry all of the big name, nationally known brands, but we also carry our own house brand. Our house brand has the same committment to quality of bedding, but saves you big on cost by not having to go through the national brand companies.
© 2018 Mack Mattress Outlet - All Rights Reserved